Crisis & 24/7 Support Services

PLA is not a crisis support centre. If you require emergency support or are at risk of harm, please call 000 or attend your nearest hospital emergency department. Please don’t delay in seeking support – you and your life matter, and help is available.

Crisis Numbers by State

Ph: 1300 659 467 (available 24 hours a day, every day)

The Suicide Call Back Service is a service that provides telephone support and online counselling for anyone in need, and they are available 24 hours a day, every day. They are able to offer support to:

  • People who are feeling suicidal or at risk of harm
  • People who are caring for someone who is suicidal
  • People who have lost someone to suicide and are bereaved

The Suicide Call Back Service provides immediate telephone counselling and support for those who are in crisis. They can they also offer an additional six telephone counselling sessions with the same counsellor scheduled at times best suited to your needs. Professional counsellors who have specialised skills in working with suicide-related issues are available to assist with working through difficult emotions, and will help you with linking you to additional services in your area.

Ph: 1300 224 636 (available 24 hours, every day) Also offer support for children from age 0-12.

Providing one-on-one chats with a trained mental health professional to discuss your concerns – both big and small. When something isn’t quite right, you’ve got something on your mind, or things just seem too much. 

Ph: 1800 55 1800 (available 24 hours a day, every day)
Kids Helpline is a free 24/7 phone and online counselling service for young people aged 5 to 25 years old. Specially trained counsellors who have experience in supporting children, teens and young adults are available by phone, email or webchat to talk to about anything that is troubling you. 

Ph: 131114 (available 24 hours a day, every day)
Lifeline is a confidential telephone support service that is available 24 hours a day, every day. Trained telephone counsellors are ready to listen, provide support and help you locate support services in your area.
Lifeline also offers online and face-to-face crisis support and suicide prevention services. 

The National Indigenous Critical Response Services

A Postvention Advocate can be contacted 24/7 by calling 1800 805 801.

The National Indigenous Indigenous Postvention Service (NIPS) supports individuals, families, and communities affected by suicide or other significant trauma.

The telephone service is usually answered by a National Indigenous Postvention Advocate. If for some reason the call is diverted to message bank, callers are asked to leave a message with their best contact number and the Postvention Advocate will call them back as soon as possible

Alcohol and Drug Information Service

Ph: 1800 177 833

24/7 support for people in Queensland with alcohol and other drug concerns.

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